Legal notice

Terms of Use

Effective Date: September 22, 2026

These Terms of Use apply to your access to, browsing of, and use of the 𝑺𝒆𝒍𝒕𝒌𝒉𝒊𝒊𝒆™ website and its related pages, features, content, and services.

Hangzhou Qufeng Network Technology Co., Ltd., doing business as 𝑺𝒆𝒍𝒕𝒌𝒉𝒊𝒊𝒆™, operates this website.

By accessing or continuing to use this website, you agree to comply with these Terms of Use.

If you do not agree with these Terms, please discontinue your access to and use of the website.

1. Scope of These Terms

These Terms of Use primarily apply to your access to and use of the website, including:

Browsing product pages;
Using website navigation;
Searching for products;
Using the shopping cart;
Creating or managing an account;
Submitting forms;
Contacting customer support;
Reviewing policy pages;
Using other functions provided by the website.

Transactions relating to product purchases, payments, shipping, returns, and refunds may also be governed by other applicable policies published on the website.

2. Website Operator

This website is operated by:

Legal Company Name:
Hangzhou Qufeng Network Technology Co., Ltd.

Brand Name:
𝑺𝒆𝒍𝒕𝒌𝒉𝒊𝒊𝒆™

Owner:
Zhang Yong

Official Website:
www.seltkhiie.com

Customer Support Email:
service@seltkhiie.com

3. Lawful Use of the Website

You may use this website only for lawful, normal, and reasonable purposes.

When using the website, you must comply with:

Applicable laws and regulations;
These Terms of Use;
Other applicable policies published on the website;
The basic requirement not to infringe the lawful rights and interests of others.

You must not use this website in any way that could harm the website, other users, service providers, or the lawful rights and interests of third parties.

4. Prohibited Activities

When using this website, you must not engage in activities including, but not limited to:

Using a false identity for fraudulent purposes;
Attempting to gain unauthorized access to website administration areas, accounts, or systems;
Interfering with the normal operation of the website;
Uploading or distributing malware, viruses, or destructive code;
Launching automated attacks against the website;
Circumventing website security measures;
Conducting unauthorized data scraping;
Copying website content on a large scale;
Impersonating 𝑺𝒆𝒍𝒕𝒌𝒉𝒊𝒊𝒆™ or the website operator;
Using the website for unlawful, fraudulent, or misleading activities;
Infringing trademarks, copyrights, or other intellectual property rights;
Interfering with other users' normal use of the website;
Otherwise misusing website functions.

If we identify conduct that clearly violates these Terms, we may take appropriate measures to the extent permitted by applicable law.

5. Automated Access & Data Scraping

Without authorization, you may not use:

Web crawlers;
Automated scripts;
Bots;
Data-scraping tools;
Bulk-download tools;
Other automated technologies

to access, copy, extract, or reuse large amounts of content from this website.

Reasonable automated access by search engines for normal website indexing is not subject to this restriction, but must still comply with applicable technical rules and legal requirements.

6. Website Accounts

If the website provides account functionality, you are responsible for:

Providing accurate information;
Keeping your account information reasonably up to date;
Protecting your login credentials;
Avoiding disclosure of your password to unauthorized third parties;
Promptly reporting suspicious account activity.

To the extent provided by applicable law, you are responsible for activities conducted through your account.

If you suspect unauthorized use of your account, please contact us as soon as possible.

7. Account Security

Please take reasonable steps to protect your account and device security.

We recommend that you:

Use a password that is difficult to guess;
Avoid reusing the same password across multiple websites;
Do not send your account password to other people;
Access the website using trusted devices;
Sign out after using a shared device;
Remain alert to suspicious login attempts or emails.

𝑺𝒆𝒍𝒕𝒌𝒉𝒊𝒊𝒆™ will not ask you to send your account password through ordinary email.

8. Account Suspension or Restrictions

If we reasonably believe that an account is associated with any of the following, we may suspend, restrict, or take other necessary action to the extent permitted by applicable law:

Clear fraudulent activity;
Unauthorized access;
Abuse of website functions;
Serious violations of these Terms of Use;
Website or transaction security risks;
Legal or regulatory requirements.

Where applicable, we will handle the matter based on the specific circumstances.

9. Website Content

This website may contain:

Product names;
Product descriptions;
Product images;
Instructions for use;
Size and capacity information;
Brand text;
Page designs;
Graphics;
Icons;
Videos;
Policies and help content;
Other website materials.

This content is primarily intended to provide customers with information about our products, brand, and website services.

10. Content Accuracy

We make reasonable efforts to keep website content clear and accurate, but we do not guarantee that all content will at all times be completely free from:

Input errors;
Typographical errors;
Technical errors;
Temporary display issues;
Inventory information that has not yet synchronized;
Product information that has not yet been updated.

If we identify an obvious error, we may correct it at any time.

11. Changes to Product Information

Product information may be updated due to:

Product updates;
Inventory changes;
Packaging adjustments;
Supply arrangements;
Business changes.

If particular product information is important to your purchasing decision, please refer to the information displayed on the applicable product page at the time of purchase.

12. Product Images & Visual Presentation

Product images on the website are mainly used to show product appearance, structure, and intended use scenarios.

Due to factors such as:

Display settings;
Screen brightness;
Photography lighting;
Product batches;
Visual rendering methods,

the actual product may reasonably differ from the images shown on screen in color or detail.

Beverages, desktop decorations, plants, tableware, or other supporting items shown in lifestyle images are generally not included with the purchased product unless expressly stated on the product page.

13. Drinkware-Related Content

Content concerning water cups, insulated cups, travel tumblers, coffee cups, and other drinkware is intended only to describe product features, usage methods, and general care recommendations.

For each product, matters such as:

Suitable temperature range;
Whether it is leakproof;
Whether it is dishwasher safe;
Whether it is microwave safe;
Whether it is suitable for carbonated beverages;
Other usage restrictions

should be determined according to the specific information provided on the relevant product page.

14. Intellectual Property

Certain content on this website may be protected by:

Trademark law;
Copyright law;
Design rights;
Other intellectual property laws.

Protected content may include:

The 𝑺𝒆𝒍𝒕𝒌𝒉𝒊𝒊𝒆™ brand name;
Logos;
Page layouts;
Original written content;
Product images;
Graphic designs;
Other original materials.

Unless otherwise permitted by applicable law, such content may not be used without authorization for commercial copying, impersonation, resale, misleading advertising, or other activities that infringe intellectual property rights.

15. Limited License to Use the Website

As long as you comply with these Terms of Use, we permit you to access and use this website for personal, non-commercial purposes.

This permission does not transfer ownership of website content to you.

Without authorization, you may not:

Republish large amounts of website content;
Create unauthorized copies of the website;
Use brand content for your own commercial promotion;
Remove copyright, trademark, or other rights notices;
Present website content as your own original work.

16. User-Submitted Content

If the website allows you to submit:

Comments;
Images;
Product reviews;
Feedback;
Other content,

you must ensure that the content is lawful and that you have the rights necessary to submit it.

You must not submit:

Illegal content;
False or fraudulent content;
Malicious or abusive content;
Content that infringes third-party rights;
Unnecessary sensitive personal information;
Malicious code;
Spam or unauthorized commercial promotions.

17. Product Reviews

If the website provides a product-review feature, we expect reviews to be based on genuine purchases or actual product-use experiences.

You must not use the review function to:

Impersonate another customer;
Publish false usage experiences;
Intentionally mislead other users;
Post advertising unrelated to the product;
Infringe third-party privacy or intellectual property rights.

We may manage review content that clearly violates website requirements in accordance with applicable rules.

18. Use of User Content

If you voluntarily submit public reviews, feedback, images, or similar content to the website, we may, where permitted by applicable law and clearly allowed by the relevant submission mechanism, use that content to:

Display reviews;
Improve our services;
Respond to customer questions;
Maintain website functionality.

Any processing of user content will remain subject to applicable law and relevant privacy requirements.

19. Third-Party Links

The website may contain links to third-party services, including:

Payment providers;
Shipping tracking websites;
Social media platforms;
External service tools;
Other third-party pages.

Third-party websites are operated independently, and we do not control their:

Content;
Security;
Data-processing practices;
Service availability;
Terms or policies.

Before accessing a third-party website, we recommend reviewing its applicable terms and privacy policy.

20. Third-Party Services

To provide website functionality, we may use third-party services, including:

E-commerce platform services;
Website hosting;
Payment services;
Logistics services;
Data analytics;
Security services;
Technical support.

These third-party services may also be governed by their own terms of service.

21. Website Security

We take reasonable measures to maintain website security, but no internet service can guarantee that all risks will be completely eliminated.

Users must not attempt to:

Discover or exploit website vulnerabilities;
Circumvent authentication;
Obtain unauthorized data;
Interfere with website servers;
Damage the website's technical infrastructure.

If you discover a potential website security issue, you may contact us through our official customer support email.

22. Malware & Viruses

We take reasonable measures to maintain normal website operation and security, but we cannot guarantee that all internet environments, third-party links, or user devices will be free from malware or other risks under all circumstances.

You are responsible for maintaining:

Updated operating systems;
Updated browsers;
Appropriate device security settings;
Reasonable cybersecurity protection.

23. Website Maintenance

We may periodically carry out:

Technical maintenance;
System upgrades;
Page updates;
Security adjustments;
Feature improvements.

These activities may result in temporary unavailability of some or all website functions.

We will try to minimize disruption to normal access, but we cannot guarantee uninterrupted website availability at all times.

24. Changes to Website Features

We may, based on business, technical, or user-experience needs:

Add new features;
Modify existing functions;
Adjust page structures;
Discontinue certain functions;
Update website design.

These changes may be made without individually notifying every user in advance unless applicable law requires otherwise.

25. Website Access Interruptions

The website may temporarily become unavailable due to:

Network failures;
Server maintenance;
Third-party service failures;
System upgrades;
Cyberattacks;
Force majeure events;
Other technical reasons.

If such an event occurs, we will make reasonable efforts to restore normal service.

26. Prohibition on Brand Impersonation

Without authorization, you must not:

Impersonate 𝑺𝒆𝒍𝒕𝒌𝒉𝒊𝒊𝒆™;
Impersonate Hangzhou Qufeng Network Technology Co., Ltd.;
Create websites, accounts, or pages likely to cause customers to believe they are affiliated with us;
Use the brand name to send misleading payment requests;
Collect sensitive customer information in the name of the brand.

If you receive a suspicious message, you may verify it with us at service@seltkhiie.com.

27. Prohibition on Fraudulent Use

You must not use this website to engage in:

False orders;
Fraudulent refund requests;
Unauthorized payments;
Use of another person's payment information;
Identity impersonation;
Abuse of promotional offers;
Other unlawful or fraudulent conduct.

We may cooperate with relevant payment, logistics, security service providers, or legally authorized authorities when investigating suspicious activity.

28. Website Content Is Not Professional Advice

Content on the website concerning drinkware use, cleaning, care, and general lifestyle information is primarily provided for product description and general informational purposes.

Unless expressly stated otherwise, such content should not be considered:

Medical advice;
Health diagnosis;
Legal advice;
Financial advice;
Other professional advice.

29. Limitation of Liability

To the fullest extent permitted by applicable law, we will not be liable beyond what is legally required for losses arising from circumstances including:

Improper use of the website by users;
User violations of these Terms of Use;
User device or network problems;
Failures of third-party websites or services;
Unauthorized third-party activities;
Temporary website interruptions;
Reliance on information that is clearly not applicable to the user's circumstances;
Other circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits liabilities or consumer rights that cannot legally be excluded or limited.

30. Indemnification

To the extent permitted by applicable law, if a user's unlawful use of the website, infringement of third-party rights, or serious violation of these Terms of Use causes us to suffer reasonable losses or face third-party claims, responsibility may be determined in accordance with applicable law.

Nothing in this section expands liability beyond what is permitted under applicable law.

31. Force Majeure

If website services are affected by events beyond our reasonable control, we will not be liable beyond what is required by applicable law.

Such events may include:

Natural disasters;
Extreme weather;
War;
Serious public events;
Government restrictions;
Large-scale network outages;
Power failures;
Third-party infrastructure failures;
Other similar events.

32. Use by Minors

This website is primarily intended for adults who have the legal capacity to make purchases.

Individuals who have not reached the age required by applicable law should use this website under appropriate guidance from a parent or legal guardian.

For information about personal data processing, please review our Privacy Policy.

33. Privacy

When you use this website, we may process data relating to:

Website visits;
Orders;
Customer support;
Payment status;
Shipping;
Cookies;
Technical information.

For details about how we process information, please review our Privacy Policy.

34. Relationship With Transaction Terms

These Terms of Use primarily govern access to and use of the website.

If you purchase products through the website, transaction-related matters should also be reviewed under:

Terms and Conditions;
Payment & Security;
Shipping Policy;
Return & Refund Policy;
Privacy Policy.

If a specific policy expressly governs a particular matter, that specific policy will take priority for that issue.

35. Updates to These Terms

We may update these Terms of Use from time to time to reflect:

Changes to website functions;
Technical changes;
Security updates;
Business-process changes;
Changes in laws or regulations.

Updated terms will be published on this page.

By continuing to use the website, you are expected to comply with the latest version then in effect, unless applicable law provides otherwise.

36. Severability

If any provision of these Terms is found to be invalid, unenforceable, or inconsistent with applicable law, that provision will be adjusted or cease to apply to the extent necessary.

The remaining provisions will continue in effect.

37. No Waiver

If we do not immediately enforce a right under these Terms in a particular situation, this does not mean that we permanently waive that right.

38. Contact Us

If you have any questions about these Terms of Use or the use of this website, please contact us: